ABOUT US:
'Helping People and Properties Prosper!'
EquityTeam is the #1 residential, third-party property management company in Cincinnati (and we recently expanded into Dayton).
We're ONLY looking for ALL-STARS to add to our work-hard/play-hard team so we can continue to be industry leaders.
In order to attract and retain ALL-STARS, we offer a strong compensation program, an excellent work/life balance, and a positive, "People First", team-oriented culture that rewards and appreciates the members of our team regularly.
Our Values:
- People First
- Retain Quality Over Quantity
- Over-Deliver
- Process Oriented
- Ethical Excellence
- Responsive & Resourceful
- Tech-Friendly
- Yields (Results) Matter
THE POSITION:
Due to growth, we're looking to fill 3 positions for Maintenance Tech (one will earn the title of Team Leader). Ideally, we will have 2 in Cincinnati and 1 in Dayton, OH.
Position Highlights:
- excellent compensation ($22-$30 p/h); mileage reimbursement; a generous bonus program
- sign-on bonus of $1000 (after 90 days)
- home-based office
- 3, 4, or 5-day workweek possible
- training, growth, development, and advancement opportunities
- positive company culture and a genuine feeling of being a valued team member.
- generous/flexible PTO; health insurance assistance; etc
MX Tech's complete assigned work orders for our Property Services team and perform a wide variety of residential property service-related tasks. There is no 'typical day'. As an example, you may have a WO to unclog a sink in the AM; then do a quick inspection on a tenant-occupied property with our industry-leading software; then maybe finish out the day doing painting and/or drywall work.
We want our highly-valued and respected MX Techs to be focused on advocating for the property's best interest, making the right repair, being efficient, and delivering great customer service and professionalism.
Attn: HVAC techs, ELECTRICIANS, PLUMBERS, CARPENTERS, HANDYMEN, etc. We welcome your current skill set and want to help you grow and develop new skills and certifications.
Some of the Goals & KPI's of this position include:
- Customer Satisfaction Score on the WO
- # of WO's completed daily/weekly and/or billable hours weekly
- % of call-backs / quality score.
- etc.
YOU:
You're a team player and natural craftsman whose super-power is problem-solving, fixing things, and helping others. You believe the only way to do a job is to do it right, the first time, whatever it takes. When communicating with others, you're patient, friendly and professional because you care about representing yourself and your company well.You would love to work with a team that lets you focus on being a great craftsman, and that values and respects you for all that you do.
Skills & Traits
- EXCELLENT ethics and integrity
- TEAM mentality
- Passion to grow and develop, and help others grow and develop
- An attitude of "there are no problems, only solutions"
- Accountable. "Don't point the finger, point the thumb"
- Efficient. "work smarter, not harder"
- Rational and logical thinker (not emotional)
- Excellent and tactful communication skills in English, written and verbal
- Type 25+ WPM
- Average (or better) understanding of internet software applications
- Intermediate to advanced understanding of residential property repairs
Physical / Resources
- Quiet home office, good internet connection/speed, computer w/ multiple monitors and a printer
- Newer model smartphone
- Dependable truck or van
- Variety of basic tools (consumables will be provided)
Experience:
- Min. 5 years performing residential property repairs, and 2 years working in the trades for a residential services company. Prefer certified or journeyman+ HVAC, Electricians, Plumbers, Carpenters, Handymen (We're willing to assist the right candidate to gain additional certificates/skills). Prefer Techs who have experience running WOs for SF or MF properties.
- Min. 3 years living in the Cincinnati/Dayton region. Prefer - 5 years+ in the Cincinnati/Dayton region.
- Some experience with Property Mgmt and/or Field Service industry software.
- For MX Leaders - 2+ years experience leading other Techs in developing their skills, coaching, and/or managing their performance
Compensation:
- FT Employee
- $22-$30 per hour, + possible bonuses based on performance & metrics. Good performers should earn $50k - $75k per year depending on experience, skills/trades, quality, and other variables.
- Paid vacation, flexible PTO program, flexible work week
- Ask about health insurance options
Other income opportunities may be available. Ask for details.DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. we are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to any status protected by federal, state,or local law.